Privacy Policy

At IMAGE Skincare, we are committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly.

Information We Collect

When you place an order, contact us, or use our website, we may collect the following information:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (processed securely through our payment providers)
  • Order history
  • Any information you provide when contacting our Customer Care team

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Provide customer support
  • Respond to inquiries and replacement requests
  • Improve our products and services
  • Send order confirmations and important service updates
  • Comply with legal obligations

Information Sharing

We do not sell or rent your personal information. Your information may only be shared with trusted third-party service providers who assist with:

  • Payment processing
  • Shipping and delivery
  • Website functionality
  • Customer support

These providers are required to keep your information secure and confidential.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, loss, misuse, or disclosure.

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, analyze website traffic, and enhance website functionality. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting our Customer Care team, subject to applicable laws.

Contact Us

If you have any questions regarding this Privacy Policy or how your information is handled, please contact our Customer Care Department at 03 71 51 61, Monday through Friday, 9:00 AM – 4:00 PM.